Frequently Asked Questions

We might have some answers below!


How soon will my order arrive?

Orders will ship same day if placed before 5PM PST. An email will be sent from us with USPS tracking information as soon as this happens.

EVERY ORDER ships First Class or Priority and will arrive within 1-3 business days!

Please allow 7-10 days for international orders

Do you offer returns?

Yes, of course!

Restrictions: We do not cover return shipping and items must be returned undamaged in original packaging.

Please contact us at:

(If for whatever reason you need to change something about your order before

it has shipped please contact us asap!)

Will Colours ever carry more types of apparel? (Shoes, bags, etc)

Yes! And you can help us speed up that process! *wink*

I own a retail store / boutique. How can I sell Colours apparel?

We are happy to offer items in bulk to retail chains and boutiques.

Please contact us at:

Is my card information secure?

Yes! All parts of our site including checkout pages are protected by

256bit encryption. Also, all PCI compliance is handled by the payment

gateway. Your card information never hits our servers.